July 11, 2022
Cranbury-based Visionet Systems, the leader in digital solutions to drive global businesses that innovate, design and deliver cloud-integrated products and services, today announced the successful launch of a new Microsoft Dynamics 365 Commerce implementation for Y. Hata & Co., Limited. Hawaii’s large family-owned foodservice retailer needed an integrated commerce platform for its cash-and-carry division, ChefZone. The new unified platform improves management productivity and overall production, resulting in increased scalability and customer satisfaction.
“Y. Hata & Co., Limited has been a mainstay in Hawaii for over 109 years, so we were honored to provide a solution to their challenges and ensure their continued success,” said Ali Zubairy, Senior Vice President , Digital and Head of Europe and UKI. of Visionet Systems. “Visionet is proud to offer its customers a holistic approach to business and inventory management. By integrating Microsoft Dynamics 365 into their already existing systems , the ChefZone team now has unified productivity and complete visibility into all aspects of operations.
Prior to adopting Visionet’s highly integrated commerce solution, ChefZone had 14 separate business management solutions and lacked a centralized system, resulting in inefficiencies in communication standards, operating procedures and information sharing.
“Our ChefZone subsidiary was facing multiple challenges and needed a technology suite that could improve its overall performance,” said Brian Marting, CFO of Y. Hata & Co. “Our quest for digital transformation led us to contact Visionet and Microsoft. .”
ChefZone gained a 360 degree customer view and a robust solution with advanced warehouse management (WMS) capabilities after implementation. Visionet also enabled the seamless integration of digital price tags for over 6,000 products, resulting in a 6-8% increase in worker efficiency, as well as the implementation of a point of sale (POS) which has improved credit limit controls. . Additionally, with ChefZone modernizing its legacy systems, Y. Hata & Co., Limited has increased scalability, resulting in greater accuracy and faster order fulfillment. Overall, this unified shopping experience across all internal and external channels has improved brand loyalty and customer satisfaction.