MEMBERS1st Community Credit Union announces plans to build a 10,000 square foot full-service branch and administrative facility on West Anson Street adjacent to the new Fareway store.
“MEMBERS1st is thrilled to be a part of the Marshalltown Center Renewal,” said MEMBERS1st CEO Janet Borer. “The new location will be a center not only for financial services, but also for community gatherings and financial education for all residents of Marshalltown.”
The building will use state-of-the-art technologies to provide in-person banking services, including biometric access to safe deposit boxes and interactive ATMs for self-service or assisted services. The new administrative center will allow the credit union to expand its telephone, digital and video banking services, including providing increased support to its Spanish-speaking members. Additional gathering space will be used for lunch and learn sessions and classes related to consumer topics and financial wellness.
“This community and its amazing people have helped make us the 18,000 member strong credit union we are today, and we cherish that bond,” said Tami Lichtenberg, Board Chair of MEMBERS1st. “This new facility will be the heart of MEMBERS1st. Thanks to community support, we have outgrown our current Marshalltown spaces on Center Street and 12th Avenue. By moving to this new branch, we will be able to serve our members and the community better than ever before.
MEMBERS1st opened in Marshalltown as Fisher Credit Union in 1964 and continued as Central Iowa Credit Union, eventually becoming MEMBERS1st. Through mergers with other local credit unions, its service area has expanded to 14 central Iowa counties with branches in Traer, Ames, Iowa Falls, Eldora, Boone and Marshalltown. In 2019, MEMBERS1st opened its new branch inside the JBS factory in Marshalltown to provide financial services and on-site training to the workforce of one of the largest employers in the community. Additionally, MEMBERS1st has begun an extensive process to assess and address the specific needs of the Hispanic community in order to provide the best service experience to this growing population.
“Our commitment to Marshalltown remains strong,” Lichtenberg said. “We intend to work hard to be part of the outstanding community effort to rebuild and reinvigorate our hometown. We are here for the long haul!
MEMBERS1st will begin construction of the $7 million facility this fall, with completion scheduled for fall 2023. Thirty employees will work at the new location. It will include a full-service branch, drive-thrus, administrative space, member contact center and community meeting space. The tenant space will allow the introduction of complementary services to members of credit unions. The West Anson building is designed by La Macchia Group LLC, Milwaukee, Wis.
Based in Marshalltown, MEMBERS1st Community Credit Union is a member-owned cooperative financial institution with total assets of more than $244 million and provides financial services to 18,000 Iowans. The credit union employs 60 Iowans who provide service to members at branches in Ames, Boone, Eldora, Iowa Falls, Marshalltown and Traer or through electronic means. Membership is open to individuals who live, work, worship, or attend school in Marshall, Story, Boone, Dallas, Franklin, Greene, Grundy, Hamilton, Hardin, Jasper, Polk, Poweshiek, Tama, and Webster counties. Membership is also available to family members of current members.