Customers Are Advised To Check Their Credit Report Following Federal Investigation Of Springfield Dealer


SPRINGFIELD, Mo. (KY3) – This is the number one question KY3 received after a story we first reported on Friday. This is the owner of the used car dealership, who pleads guilty to electronic fraud and identity theft. Customers ask, what should I do?

On Your Side has a few answers.

“The guy was so nice. He made me feel comfortable buying the car, ”said Bryan Fleming.

He bought a 2016 Nissan Altima from Queen City Motors. This was around the time federal investigators said Chris King took information about clients’ loans, applied for loans without their consent and pocketed a total of nearly $ 800,000.

To supplement the loans, federal investigators say King used personal information such as names, addresses, Social Security numbers, birthdays and work history.

“The first thing that came to my mind was maybe he was using my information there,” Fleming said.

Fleming checked his credit report. So far everything looks correct. Consumer experts say if you’ve applied for a loan from Queen City Motors, check your credit.

“Stories like these, crazy identity fraud stories, it happens. This is why it is so important for people to stay on top of their credit report, ”said Syed Ejaz of Consumer Reports.

You can check your credit for free at or through your credit monitoring service. If you spot a problem, file a dispute.

“Go through the dispute resolution process,” Ejaz said. “Have all the documents you need to support your claim. See if you can get your credit report fixed. If that doesn’t work, file a complaint with the Consumer Financial Protection Bureau.

If you see an error that you believe is fraud, report it to the police and follow the steps below:

  • File a dispute with this credit bureau.
  • Type a formal letter with supporting documents. Make copies for yourself.
  • Send it by registered mail.
  • Consider getting a credit monitoring service. Some are free. As always, check the reviews. Read the fine print, as you’ll be giving up some privacy for your convenience.

Another thing that customers can consider is freezing your credit. When you freeze, a line of credit cannot be opened in your name. Freezing is free. Consumers must freeze at every credit bureau.

Only do this if you don’t plan to take out debt in the next few years.

To report a correction or typo, please send an email [email protected]

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